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Learner engagement and employer satisfaction

8/7/2013

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RTOs are required to use the Learner Questionnaire and the Employer Questionnaire to collect the data for the learner engagement and employer satisfaction quality indicators.

The survey tools and other supporting guides are available from the National Skills Standards Council.

RTOs must use one of the following systems to report to ASQA on the questionnaire feedback:

Survey Management, Analysis and Reporting Tool 

ASQA's Quality indicator annual summary report template

The ‘General direction—Quality indicators' states that ASQA requires enterprise RTOs, like all other RTOs, to gather employer satisfaction data. Persons such as day-to-day supervisors of learners are best placed to respond to the survey.



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