Standard 6

Clause 6.1, 6.2, 6.3 & 6.6
Complaints and Appeals Policy
Complaint Form
Complaint Register
Complaint Outcome Letter Template
Complaint Improvement Request Form
Appeals Form
Appeals Register
Appeal Outcome Letter Template
Staff Complaints Policy
Trainer Complaints Policy
Internal Complaints Form
Internal Complaints Register
Internal Complaint Outcome Letter Template
Internal Complaint Improvement Request Form
Student Warning Letter Template
Student Final Warning Letter Template
Student Termination Letter Template
Student Termination Policy
Third Party Warning Letter Template
Third Party Final Warning Letter Template
Third Party Termination Letter Template
Third Party Termination Policy

Clause 6.4
60 Day or Longer Complaint Policy
60 Day or Longer Letter Template

Clause 6.5
Record Keeping Policy
Continuous Improvement Request Form
Continuous Improvement Register
Continuous Improvement Policy